Refund policy
We want you to be completely satisfied with your purchase from Silver Rocket Racing. If for any reason you are not satisfied with your order, we offer a 7-day refund policy for all of our products. Please carefully review the following details:
1. Eligibility:
To be eligible for a return, your item/s must be in the same condition that you received them, unused, and in their original packaging. You must also provide the receipt or proof of purchase.
2. Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
3. Refunds
We will notify you once we’ve received and inspected your return item/s and confirm if the refund was approved. If approved, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.
To initiate a return, you can contact us If you wish to initiate a return, please contact our customer support team at cs@silverrocket.co within 7 days of receiving your order. Our team will guide you through the return process and provide you with the necessary instructions.